Shipping Policy

Shipping Policy

All Rakhri orders are processed within 1 to 3 business days (excluding weekends and bank holidays) after receiving your order confirmation email. All other items are processed within 1 to 5 business days.

You will receive another notification when your order has shipped.

Rakhri and Jewellery Shipping

We are currently offering FREE 2nd class UK shipping on our Rakhri collections when you spend a minimum of £10.

You can also upgrade your shipping to the following options:

Royal Mail First Class - £2.10
Royal Mail 24 hour tracked - £3.50
Royal Mail Special Delivery Guaranteed by 1pm - £7.35

Small Parcel Shipping 

Items in the Diwali and Dandiya Collections will be shipped via Royal Mail Small Parcel at the below rates:

        Royal Mail 2nd Class - £3.19
        Royal Mail 1st Class - £3.99
        Tracked 24 - £4.19
        Royal Mail Special Delivery Guaranteed by 1pm - £8.35
        
Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping on our Etsy page.

www.etsy.com/uk/shop/EmiandKoa

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available (for upgraded shipping options only).